{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/2a96914f88704b9abb704fd721ad21d2\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/2a96914f88704b9abb704fd721ad21d2-f0756d4af0108b87.gif","duration":198.0962,"title":"New Knowledge-Based Matching Feature 🚀","description":"In this video, I’m excited to walk you through our new knowledge-based matching feature. This setting allows users to control how strictly we match answers from the knowledge base when generating responses for questionnaires. By default, the setting is strict, but users can choose to loosen the threshold to normal or relaxed for more flexibility. Please take a moment to familiarize yourself with this feature and consider how it might benefit our customers."}