{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/2c157e86b9594d598660087776757626\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/2c157e86b9594d598660087776757626-3319f987d35b5589-full.jpg","duration":1239.551,"title":"Landing and Expanding: Customer Success  ↕️","description":"In this lesson, I delve into the crucial concepts of landing and expanding in the SAS growth course. I explain the significance of net revenue retention, the metrics involved, and how it impacts the growth of a SAS company. Viewers are encouraged to calculate their own NRR and understand the benchmarks for good performance."}