{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/2c465cf8510f4f8f8dda69544871815c\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/2c465cf8510f4f8f8dda69544871815c-88f4ca5a8e9fbbbd.gif","duration":214.4,"title":"How to Update Client Personal Information in Salesforce","description":"This Loom explains how to update a client’s personal information in Salesforce, including name, titles, occupation, and shipping and billing addresses. It starts by verifying the correct client account before making any changes, then describes editing the account name via the pencil and updating details under Contact Info for email and phone numbers. The video notes that if an email cannot be saved, it likely already exists on another Salesforce account and you should check for a duplicate and follow the duplicate-merge procedure. It also covers updating language preference using the pencil and saving changes when finished."}