{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/2ca11ef4d48048b0a4d5215cc5849902\" frameborder=\"0\" width=\"1818\" height=\"1363\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1363,"width":1818,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1363,"thumbnail_width":1818,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/2ca11ef4d48048b0a4d5215cc5849902-b84376ce9f95c668.gif","duration":199.7,"title":"Configuring Call Settings for Optimal Agent Performance","description":"In this video, I walk you through the essential configurations for managing calls within our project settings. We cover how to set limits on the number of calls an agent can handle, establish daily spending caps, and define calling times, including the ability to block weekends. I also explain the call cadence settings, which dictate how often agents will retry calling leads based on their initial response. Additionally, I demonstrate how to trigger calls manually or enable autoplay for automated dialing. Please make sure to review these settings and adjust them according to your team's needs."}