{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/2cf2667ae63444d99f2cdbf234f52ce8\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/2cf2667ae63444d99f2cdbf234f52ce8-7d9bdf9f834c4185.gif","duration":1607.967,"title":"ShopView Fees/Discounts Setup Guide","description":"This Loom shows how the shop’s fees and discounts feature ensures every convenience fee, discount, or additional charge is accounted for and shown to customers. It explains how to map two new QuickBooks fields for fees and discount items, then where to enable convenience fee pass-through and manage fee and discount templates, including examples like Customer Loyalty Discount, Hazardous Materials Disposal Fee, Summer Sale, and Convenience Fee. The video details how to build a fee, discount, or processing fee using flat amounts or percent calculations, including optional caps like 5 percent off capped at 300 dollars. It also demonstrates adding these charges at the work order, labor, parts, and finance levels, including ad hoc entries and permanently applying a template to a specific customer."}