{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/2d0e8b0c4e3b4b408cc2c215c4bfb224\" frameborder=\"0\" width=\"1280\" height=\"960\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":960,"width":1280,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":960,"thumbnail_width":1280,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/2d0e8b0c4e3b4b408cc2c215c4bfb224-739f5a22c90b821f.gif","duration":57.64,"title":"Using Metrics and Session Replay to Improve UX 📈","description":"In this Loom, I explain how metrics complement session replay so you can zoom out for the big picture and then jump back in to see specifics. I cover common product questions like how many errors the average customer sees during purchase or feature use, how long it takes for critical pages to load, and which features are more or less popular. I also show how to use the same search and segmentation tools to create metrics tied to your KPIs. I did not ask for any action from you."}