{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/2d2393165874417384e88db2a2ce5076\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/2d2393165874417384e88db2a2ce5076-2fefeecb98701e8c.gif","duration":873.268,"title":"What Happens When I Submit a Support Ticket?"}