{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/2dd11bd4c8dd4ab3948ff794105b1091\" frameborder=\"0\" width=\"3488\" height=\"2616\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":2616,"width":3488,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":2616,"thumbnail_width":3488,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/2dd11bd4c8dd4ab3948ff794105b1091-00001.gif","duration":203.502641812,"title":"How to create a booking yourself from an incoming email or a telephone call","description":"In this video, I will show you how to make a manual booking. I will guide you through the process step by step, from entering the booking details to confirming the payment. This tutorial is perfect for anyone who needs to make a booking for a guest who has contacted you directly. By the end of this video, you will be able to confidently handle manual bookings and provide excellent customer service."}