{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/2e084ffca2e248e88c9fad8cc69f3f65\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/2e084ffca2e248e88c9fad8cc69f3f65-00001.gif","duration":210.753,"title":"How to Use the Talk Desk Workspace Widget","description":"In this video, I will demonstrate how to use the Talk Desk Workspace Widget. I will show you how to select the apps where you want the widget, configure it, and navigate through the different features. As an agent, you will be able to handle complaints, request breaks, and manage calls. I will also show you how to handle preview and predictive calls, as well as how to wrap up and reschedule calls. Watch this video to learn how to efficiently use the Talk Desk Workspace Widget."}