{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/2f67e8ab009741d295b53c0da3b2fd5c\" frameborder=\"0\" width=\"1592\" height=\"1194\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1194,"width":1592,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1194,"thumbnail_width":1592,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/2f67e8ab009741d295b53c0da3b2fd5c-4bcc7fba5d436e0b.gif","duration":51.52,"title":"How to Change an Existing User Password","description":"This Loom explains how to change the password for an existing user. It notes that the user must not be a contact-only user, since contact-only users cannot log in. It also stresses that the user’s email must be correctly set up and able to receive email. The final step is to click Edit, enter the new password, and save the changes so the password is updated correctly."}