{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/2f9173e894ee4701b4d139888118cfaa\" frameborder=\"0\" width=\"1982\" height=\"1486\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1486,"width":1982,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1486,"thumbnail_width":1982,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/2f9173e894ee4701b4d139888118cfaa-4a9b6494d3d89c99.gif","duration":125.131,"title":"How to Search for an Order","description":"This Loom explains how to search for orders on the platform, emphasizing use of the global search bar for finding EMS exports and orders across tabs. It notes that the local search bars on the Activity and Dashboard tabs only search within their specific pages, while the top global search bar searches across both. The speaker demonstrates searching by VIN or RO, including using Control-K to quickly paste a VIN, open the order, and then recheck for the latest EMS push. It also covers other search fields like car name, customer last name, and claim number, noting VIN and claim number typically return the fewest results versus customer name or vehicle name."}