{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/2fdb22fa855047fd9e713014628015d7\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/2fdb22fa855047fd9e713014628015d7-5621fbe18dcb8d37.gif","duration":37,"title":"Contact Support","description":"I explain how to contact Chime Support in the app. Tap your profile photo in the top right, then go to Settings, then tap Contact Chime Support. This opens a WhatsApp chat with the Chime Support Team, where you can type and send your message. A team member will get back to you as soon as possible. I recommend including as much detail as you can, like your company, site name, what you were trying to do, and a screenshot if possible."}