{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/30065210ccc04966aac61cc26ff5d1ee\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/30065210ccc04966aac61cc26ff5d1ee-1706052400785.gif","duration":152.75,"title":"NPS Feature Setup","description":"In this video, I will guide you through setting up the NPS (Net Promoter Score) feature in Hona. NPS is a metric used to measure customer loyalty and satisfaction. I will show you how to add NPS templates, customize them, and determine when they will be sent to clients. Watch this video to learn how to effectively utilize the NPS feature in Hona."}