{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/30881174ceea439d84aee53ef90fa9ce\" frameborder=\"0\" width=\"736\" height=\"552\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":552,"width":736,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":552,"thumbnail_width":736,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/30881174ceea439d84aee53ef90fa9ce-c0b6e978dc9f985f.gif","duration":206.8366,"title":"Defining Contact Roles in Attik","description":"In this video, I introduce the concept of service roles and contact roles, which help us define the roles for specific services like home inspections and pre-listing inspections. By categorizing contacts such as clients and agents, we can tailor our actions, emails, and reports to better serve our clients. I encourage you to explore and create roles that relate to your services, linking them appropriately in our platform. Please take a moment to review and add any necessary roles to enhance our customer service."}