{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/30bd446a5c034957a17818023342b9d3\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/30bd446a5c034957a17818023342b9d3-96a596991a6a54c0.gif","duration":87.317,"title":"How Auto Tracking Timers Work in Cases","description":"This Loom explains how the auto-tracking timer works for a specific case. The speaker notes that time tracking occurs while you are on the case view page, and you can use the dont track button to stop recording if you are only checking details like status. To begin tracking, click the start button and the timer starts. When finished, click the stop button to end tracking for that case."}