{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/313abcadd8934919a44afbd178dfe4cd\" frameborder=\"0\" width=\"1110\" height=\"832\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":832,"width":1110,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":832,"thumbnail_width":1110,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/313abcadd8934919a44afbd178dfe4cd-c369af4a7fe9d706.gif","duration":1040.542,"title":"Automating Agent Name Corrections in ComTrack 🚀","description":"In this video, I discuss the issue of agents sometimes writing under another agent's NPN or writing ID, which can lead to incorrect commission statements. I walk you through the process of reassigning clients to ensure the correct agent receives their commissions, using our FN rules to create a new folder for agent name corrections. I also introduce an automation method using Zapier to streamline this process, allowing agents to submit their sales information via a form that updates our system automatically. I encourage you to implement these changes to keep our records accurate and organized. Please take action by setting up the automation or manually updating the records as needed."}