{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/32d7d2f63195456fab2cdd45db3b3fb2\" frameborder=\"0\" width=\"2116\" height=\"1587\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1587,"width":2116,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1587,"thumbnail_width":2116,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/32d7d2f63195456fab2cdd45db3b3fb2-1768fcc8751e2141.gif","duration":360.831,"title":"5. Guide to Conversations","description":"In this video, I walk you through how to use the conversations feature on TUIO. You'll learn how to access the conversations tab, start a new conversation, and manage participants effectively. I also explain how to enable text messaging for your organization and the importance of ensuring that participants have phone numbers on their profiles to receive SMS messages. Additionally, I demonstrate how to send messages, attach files, and manage conversation statuses. If you have any questions, please reach out to us at support@tuiopay.com."}