{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/32ec06e3e7cb4c48b48c14b00631a71e\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/32ec06e3e7cb4c48b48c14b00631a71e-c60896adfb4dee47.gif","duration":394.095,"title":"Drawbridge Management Overview","description":"In this video, I walk you through how to effectively use Drawbridge as a manager to oversee employee performance and game operations. I cover key screens such as the overview screen, which tracks employee hours, current hours per game, and game statuses, as well as the hosting screen that shows customer flow. I also highlight the importance of logging in and monitoring metrics for each employee, including their daily tasks and training needs. Please ensure that all staff are logged in and actively engaging with their tasks today. This will help us maintain smooth operations and provide excellent service to our customers."}