{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/330688156fb24cfc8a5ba8edf1454d4d\" frameborder=\"0\" width=\"1918\" height=\"1438\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1438,"width":1918,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1438,"thumbnail_width":1918,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/330688156fb24cfc8a5ba8edf1454d4d-6e0482757c7e218e.gif","duration":101.519,"title":"Add a referral agent","description":"In this video, I will guide you through the process of creating a referral agent. Before we start, please ensure you have user access rights on your license; if not, reach out to your administrator to get this added. I will demonstrate how to navigate to the Administration section, click on Users, and create a new user. Remember to fill in mandatory information like the user's name, surname, and other details without spaces or special characters. Let's get started!"}