{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/333e9d1e08c4468cb12e088f8b1118e7\" frameborder=\"0\" width=\"1874\" height=\"1405\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1405,"width":1874,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1405,"thumbnail_width":1874,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/333e9d1e08c4468cb12e088f8b1118e7-e87e80611c7bf4a5.gif","duration":146.646,"title":"Family Link: Case Management: Setting Training/Test Families","description":"Hi, I am Elyse from the Family Link team, and today I walked you through how to enter or establish contacts as training. I explained why we label these contacts as Training so they are not counted in your main reporting, which helps you test flows without impacting dashboards. I also noted that the Training label is global and not something you can turn on or off, and reporting updates daily, so changes may show up the next day. Action requested, go to Case Management, Contacts, open a family, add the Training label, and Save."}