{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/334a2ab1fd734779bd4fee0ad99b32d2\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/334a2ab1fd734779bd4fee0ad99b32d2-723e074e8ccdeddd.gif","duration":217.898667,"title":"Automated WhatsApp Clinic Follow Ups in Spain","description":"This Loom explains how Zenda automates follow ups for a clinic using WhatsApp while handling consent and timing-based messaging costs. Senda checks real calendar availability for the first waiting appointment slot, requests consent via a separate call, then has BigEyesLabs send a kit as a postage stamp. It schedules a 30 day follow up with a metasmouse spark and sends reminders, noting that messaging within a 24 hour window is free while outside the window it automatically switches to a paid play. The Business Dashboard tracks follow ups, money service, bots, and provides a full audit, and Sertana can cancel all follow ups and wipe memory."}