{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/3361d1c24db140c195b6de955ec57fe3\" frameborder=\"0\" width=\"1280\" height=\"960\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":960,"width":1280,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":960,"thumbnail_width":1280,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/3361d1c24db140c195b6de955ec57fe3-75314c20d16a499a.gif","duration":119.624,"title":"PAULINE JOY PONTINO","description":"This Loom introduces Pauline Joy Pontino and highlights her customer service experience and fit for a role. She has five years in the BPO industry as a customer service representative for international travel account Priceline, where she developed skills in customer service and communication, problem solving, sales support, and handling concerns professionally. She also completed 6 months of freelance work in Ava’s Flowers’ messaging department, assisting customers and managing inquiries with other shop partners. She emphasizes adaptability, accuracy, comfort with tools and systems, and strengths including being dependable, detail-oriented, and having strong communication skills."}