{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/34979d550a8840af82b3a02c5b32bfc5\" frameborder=\"0\" width=\"3456\" height=\"2592\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":2592,"width":3456,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":2592,"thumbnail_width":3456,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/34979d550a8840af82b3a02c5b32bfc5-00001.gif","duration":60.231734039,"title":"Sending Feedback and Features from Slack to Cardinal in 1 minute","description":"In this video, I demonstrate how to send feedback and feature requests directly from Slack to Cardinal. I show you how to select a customer, send a message, and automatically gather their information. This process relies on data from Cardinal or your CRM. I also highlight the main feature that a customer requested and submit it. Watch this video to learn how to streamline the feedback process and ensure prompt responses."}