{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/35a7c9344cd5465fa39fb29669ba3462\" frameborder=\"0\" width=\"1918\" height=\"1438\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1438,"width":1918,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1438,"thumbnail_width":1918,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/35a7c9344cd5465fa39fb29669ba3462-0fa43c67f19cea9e.gif","duration":229.645,"title":"Companies &amp; Users","description":"This Loom explains how Expo Genie manages companies and users within an event instance. It covers the parent company concept for exhibitors across multiple events or year over year reporting, noting that company records persist even if users are deleted. It also explains that users can be flagged as a primary contact for reporting and typically for automatic emails, and that multiple users can be associated with a single company. Finally, it discusses allowing exhibitors to add portal users for staff support, and how to disable this via event setup advanced settings, while distinguishing this from booth staff."}