{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/35c2710ec6a24b2d8efec874c6731a17\" frameborder=\"0\" width=\"1954\" height=\"1465\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1465,"width":1954,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1465,"thumbnail_width":1954,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/35c2710ec6a24b2d8efec874c6731a17-1713378580392.gif","duration":259.2,"title":"Approval and Processing of Warranties in Loop","description":"In this video, I will walk you through the approval and processing layer of our warranties feature set. I will explain how warranties flow into Loop after being submitted through the customer portal and how they can be viewed in the new warranty processing interface. I will also show you the modified interface specific for warranties, where you can see all the details of a warranty claim and take actions such as processing or rejecting the claim. Additionally, I will discuss the new notification for rejected warranty claims and the prefix for replacement orders created in Shopify."}