{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/368964b5efee4b4799e7741e5547b5ae\" frameborder=\"0\" width=\"2004\" height=\"1503\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1503,"width":2004,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1503,"thumbnail_width":2004,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/368964b5efee4b4799e7741e5547b5ae-9ac2893a05504d15.gif","duration":190.0733,"title":"Troubleshooting Hearsay Connection Issues","description":"In this video, I walk you through the steps to troubleshoot connection issues between your phone and the Hearsay application. I emphasize the importance of using a USB cord with data transfer capabilities and checking that your computer recognizes your device. If you're having trouble, I suggest trying different USB ports or cords, and ensuring both your phone and computer are powered properly. Please follow these steps to ensure a successful connection."}