{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/36ff7604835f4435908f4c6d7288311c\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/36ff7604835f4435908f4c6d7288311c-00001.gif","duration":302,"title":"Submitting a Phone Tree Form","description":"Hi there! In this video, I'll guide you through completing the phone tree request form for your Spruce phone tree. I'll explain important details such as submitting the form twice if you're doing multiple phone trees, creating a single layer phone tree, and providing your organization name, email address, and Spruce number. I'll also show you how to indicate the phone tree's activity hours, the number of options you need, and the name of your main greeting. Additionally, I'll demonstrate how to set up different options such as ringing through to an admin team, playing a recording of information, and creating an urgent escalation. By the end of this video, you'll be able to complete the phone tree request form with ease. No action is requested from you, but feel free to contact us at support@sprucehealth.com if you have any questions or need further assistance.\n\nRead more about phone trees here: https://help.sprucehealth.com/article/446-phone-trees"}