{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/37553a98907f4fb689a91041c3997ea9\" frameborder=\"0\" width=\"1280\" height=\"960\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":960,"width":1280,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":960,"thumbnail_width":1280,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/37553a98907f4fb689a91041c3997ea9-dd757f08d1d6c800.gif","duration":138.661,"title":"Jira / JSM Training UK","description":"This Loom explains a better approach to training teams on Atlassian tools like Jira, JSM, and Confluence by teaching the whole system rather than generic A to B to C tutorials. The speaker says most teams do not need broad training from resources such as Atlassian University or Udemy, even though they are excellent. In an example, they worked with a large London organization of about 1500 people that already used the Atlassian ecosystem but felt they were not using Jira and JSM correctly. They found the basics were not the issue and improved the setup by aligning Jira and JSM with Confluence, including moving from components to initiatives and goals, which made the project structure cleaner."}