{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/3781ab044da342daa49e48219556019a\" frameborder=\"0\" width=\"1664\" height=\"1248\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1248,"width":1664,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1248,"thumbnail_width":1664,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/3781ab044da342daa49e48219556019a-910b2937a08c6aa5.gif","duration":268.0306,"title":"Exploring the Double Round Robin Routing System 🚀","description":"In this video, I provide a quick overview of the Double Round Robin setup in our demo environment. I explain the two routing paths available: ownership-based routing, which requires separate rules for each group, and standard routing without ownership. I emphasize the importance of the order of assignments and how to update ownership based on the assignees. Additionally, I highlight the differences in the setup for Hannah and the scheduling links. Please review the configurations and let me know if you have any questions or need further clarification."}