{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/38ac6ea4106349e7b61edb5c8cd10666\" frameborder=\"0\" width=\"1818\" height=\"1363\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1363,"width":1818,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1363,"thumbnail_width":1818,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/38ac6ea4106349e7b61edb5c8cd10666-5427dd6f167b4919.gif","duration":575.2107,"title":"Creating Effective Message Templates for Email, SMS, and WhatsApp","description":"In this video, I walk you through the process of creating message templates for different channels, specifically focusing on SMS, WhatsApp, and email. I demonstrate how to personalize messages using tokens, and I show you how to send a WhatsApp template for approval, which typically takes one to two days. Additionally, I cover the email composer, highlighting its drag-and-drop functionality and the importance of customizing templates. I encourage you to test your messages by sending them to yourself to ensure they look good in a live environment. Please make sure to review and approve your templates as needed."}