{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/3934083ef9ad4b55ac0673136ce51634\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/3934083ef9ad4b55ac0673136ce51634-159b1e74c9651980.gif","duration":165.605,"title":"Creating SMS Snippets for Effective Communication 📱","description":"In this video, I walk you through how to create an SMS snippet on the Velocity 360 platform, which serves as a handy template for sending one-off messages like appointment reminders. I demonstrate how to customize the message by pulling in contact details, such as the recipient's first name and a reschedule link. I also touch on the use of trigger links for sending specific calendar links. The goal is to streamline our communication process, and I encourage you to try creating your own snippets. Let me know if you have any questions or need assistance!"}