{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/39346bd8b16d441d920bc2a77528fa0b\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/39346bd8b16d441d920bc2a77528fa0b-08b50ace36a7ea83.gif","duration":196.672,"title":"Zingage Surveys Response Feed Overview","description":"This Loom demonstrates the revamped Surveys response feed in Cengage and how to navigate it. From the dashboard, hover over Workflows in the left navigation and select Surveys, then open Response Feed to view surveys by caregivers across all time, with filters for date range and launched surveys. In caregiver view, you can click through and see all completed survey responses, displayed in a chat style, and you can search by caregiver name or export responses. It also explains that you can reply to a specific Thank you response or reply to the survey as a whole, including formatting and attachments, with replies and notes shown to the caregiver."}