{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/3967405b3ae44650bc676cc1cb47662b\" frameborder=\"0\" width=\"1664\" height=\"1248\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1248,"width":1664,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1248,"thumbnail_width":1664,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/3967405b3ae44650bc676cc1cb47662b-4bcd3f55f7841279.gif","duration":281.202,"title":" The Power of Notes in Lofty","description":"Today, I shared one of the easiest yet most powerful features in Lofty: leaving a note on a client's profile. Using Miranda Cole as an example, I demonstrated how to capture important details about her situation, such as her uncertainty about qualification and her interest in a specific house. I emphasized the importance of pinning the note to the top of her timeline to ensure it remains visible amidst other communications. Additionally, I reminded viewers to utilize the task function in Lofty for timely follow-ups, especially since Miranda is a hot lead. I encourage everyone to start using this feature to enhance client interactions and streamline our workflow."}