{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/39d3c37da10941259e7966d957e6160c\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/39d3c37da10941259e7966d957e6160c-76b8739bfac4a573.gif","duration":289.168,"title":"Managing Consultation Requests Effectively","description":"In this video, I walk you through how to effectively manage your completed consultation requests from our clinic. You can access these requests from the consultations tab, and remember to check the 'include completed' option to view all items. I demonstrate how to filter by teams, referral dates, and consultation statuses, as well as how to update the status of requests after following up. Additionally, I show you how to generate ticklers for requests that haven't been updated for over a week, which will help ensure timely follow-ups. Please make sure to utilize these features to keep our consultation management efficient."}