{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/3a4f29ea5e1b4502a3a5690690d31ae5\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/3a4f29ea5e1b4502a3a5690690d31ae5-0b43e4408eb90ee4.gif","duration":236.566,"title":"How to Request Medication Refills in August Health 💊","description":"In this video, I walk you through the process of requesting medication refills using August Health's electronic system. I cover two main methods: one through the Medications tab in the right residence chart and another via the MedPass in EMR. It's important to note that if a refill request encounters an error, you'll need to contact the pharmacy directly. Additionally, you can view a complete history of all refill requests and errors by clicking 'Show All' in the refill popup. Please make sure to follow these steps carefully to ensure a smooth refill process."}