{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/3a8d0650885747adbedb641fe131ac84\" frameborder=\"0\" width=\"2008\" height=\"1506\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1506,"width":2008,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1506,"thumbnail_width":2008,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/3a8d0650885747adbedb641fe131ac84-650947944d926e86.gif","duration":124.539,"title":"How to Reverse a Customer Refund Check","description":"In this video, I demonstrate the steps to reverse a customer refund check, starting with creating a refund from a return and navigating through the payment report to find the option to reverse the payment. I highlight the importance of reopening the order to enable the reversal process and show how to access the reverse payment option both in the payment report and the customer's payment log. No action is requested from the viewers."}