{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/3ac34946d68c4157b6240b5cd219bc8a\" frameborder=\"0\" width=\"1280\" height=\"960\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":960,"width":1280,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":960,"thumbnail_width":1280,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/3ac34946d68c4157b6240b5cd219bc8a-00001.gif","duration":180.6805,"title":"08 March, 2023 - what-to-do-when-an-agent-leaves"}