{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/3b4382e551ac4ef08de341e924a5c167\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/3b4382e551ac4ef08de341e924a5c167-0f781fa12c4558be.gif","duration":529.216,"title":"Use Your Reviews AI Agent for Automatic or Suggested Responses","description":"This Loom explains how to configure Ivorey Reviews AI to handle review replies. In reputation settings under the Reviews AI tab, you can enable auto responses or suggested responses, and set a wait time such as 15 minutes or 2 minutes to control reply timing. It also covers drip mode campaigns to automatically respond to a backlog of reviews, including naming the campaign, selecting a date range, choosing frequency and timing, setting replies per day up to a maximum of 10, and assigning one or multiple AI agents. Finally, it recommends turning on Spam Review Detection to prevent automatic replies to spam and saving the setting."}