{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/3bd8ebbed01e4361ab419d23965359bf\" frameborder=\"0\" width=\"2580\" height=\"1935\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1935,"width":2580,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1935,"thumbnail_width":2580,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/3bd8ebbed01e4361ab419d23965359bf-f4a2065ab228a6c2.gif","duration":294.533,"title":"Service Tracking: How to Create an External Referral","description":"This Loom explains how to create an external referral for services in Care Hub and how it flows into service tracking and scheduling. From the participant’s chart, you select Referral, choose a generic external option such as Pace External Cardiology, and use WordSmith to enter details before selecting Sign and Send to send it to Service Tracking. The system adds a placeholder visit (for an initial consultation, one visit) that can be scheduled by viewing the scheduling event in Scheduling/Agenda view. The referral then appears as Scheduled in Service Tracking and moves through the workflow when the appointment date and time arrive."}