{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/3c9af309b35344edbdf9a8096c527c6e\" frameborder=\"0\" width=\"1440\" height=\"1080\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1080,"width":1440,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1080,"thumbnail_width":1440,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/3c9af309b35344edbdf9a8096c527c6e-00001.gif","duration":299.661,"title":"Returns Flow - Part 3","description":"In this video, I walk you through the final part of the returns flow process. We address a customer's request to return a product that is too big and bulky. I provide step-by-step instructions on how to handle the return, including generating a macro and creating an RMA. No action is required from you, but it's important to understand the process for future reference."}