{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/3d0aa863346346d584f4efe60e9f4e73\" frameborder=\"0\" width=\"1280\" height=\"960\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":960,"width":1280,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":960,"thumbnail_width":1280,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/3d0aa863346346d584f4efe60e9f4e73-e2e8b9a0a8da12de.gif","duration":153.418,"title":"Setting Up User Access: Invitation Process and Troubleshooting","description":"In this video, I walk you through the process of accepting an invitation to our platform, which must be done on a desktop or laptop. I demonstrate how to access the email invitation and the steps to create your account. However, I've encountered an issue where the login isn't functioning as expected, despite the account being created. I recommend using an incognito window for this process to avoid any conflicts with existing logins. Please make sure to follow these instructions carefully and reach out if you experience any problems."}