{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/3d16d1930e30441eb447faa158903e0a\" frameborder=\"0\" width=\"1902\" height=\"1426\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1426,"width":1902,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1426,"thumbnail_width":1902,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/3d16d1930e30441eb447faa158903e0a-e8b4765f5aa9cd58.gif","duration":136.334,"title":"Who is Ann - BrokerPlus Help Center","description":"This Loom introduces BrokerPlus’s new chat assistant feature called Ann. The speaker explains that Ann can help with day to day platform tasks like locating key information, for example identifying borrowers renewing on September 8, and can answer usage platform-specific questions such as \"How do I change renewal email drip frequency.\" They also note that Ann is currently in beta, with more functionality coming soon. The feature does not currently send emails or make irreversible decisions that require user judgment."}