{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/3efbc0759944408ebc432cebe4bb70e5\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/3efbc0759944408ebc432cebe4bb70e5-cf353d4c848937a0.jpg","duration":115.947,"title":"How to Access and Update Your Member Portal Login","description":"In this video, I guide you through the process of logging into the member portal. You'll receive a welcome email with a link to the login page, and it's crucial to accurately enter your email address or username and password—be careful not to add any extra characters. If you encounter issues, you can use the 'forgot password' option, but please allow up to 15 minutes for the reset email to arrive, and check your spam folder. Once logged in, you can update your password by following specific requirements: it must be at least eight characters long, include uppercase and lowercase letters, a special character, and a number. Please make sure to follow these steps carefully to ensure a smooth login experience."}