{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/3f84e53146d14503b6e912cc8587f848\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/3f84e53146d14503b6e912cc8587f848-5123d9e3c5b0b910.gif","duration":231.361,"title":"Part 3 - MyGuide provider portal - short list requests","description":"In this video, I walk you through the My Guide Provider portal, highlighting how to track and manage your incoming shortlist suggestions. You'll see who has shortlisted your service, what stage they're at, and whether they've submitted an inquiry. I explain the key columns in the shortlist, including request ID, referral details, and status, which indicates if a consumer is browsing or has made an inquiry. It's crucial to understand that you won't see contact details until an inquiry is submitted, but you will have visibility on the urgency of their needs. Please take a moment to familiarize yourself with this information to better engage with potential clients."}