{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/40602dd8db004a1ca61759d67a24182c\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/40602dd8db004a1ca61759d67a24182c-9c064b56468fabdb.gif","duration":31.333333,"title":"Aptem","description":"In this video, I discuss how the 4-4 tool enhances our understanding of customer conversations by capturing nuances across multiple interactions. It allows us to see the bigger picture and identify critical insights that we might have missed otherwise. I genuinely believe that this tool is a must-have for organizations of any size. I highly recommend implementing 4-4 to improve your engagement with customers and prospects. Please consider how this tool could benefit your team and reach out if you have any questions."}