{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/414cfd9311b14ec5a6e03d311299aea5\" frameborder=\"0\" width=\"1564\" height=\"1173\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1173,"width":1564,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1173,"thumbnail_width":1564,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/414cfd9311b14ec5a6e03d311299aea5-0bf487fd05ff20cc.gif","duration":335.851,"title":"How to connect ActionKit to Civic Shout","description":"This Loom explains how to connect ActionKit to a Civic Shout CRM account. The setup requires the ActionKit subdomain, plus a dedicated ActionKit staff user with a created username and password, rather than using the main ActionKit login to avoid brittle connections if passwords or users change. In ActionKit, the staff user must be granted superuser permissions for the Civic Shout authentication to work. After entering the credentials in Civic Shout, the CRM connection succeeds and new ActionKit integration routes actions in real time."}