{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/4260632fde864b3ca05f9a1f195933ed\" frameborder=\"0\" width=\"1670\" height=\"1252\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1252,"width":1670,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1252,"thumbnail_width":1670,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/4260632fde864b3ca05f9a1f195933ed-a3ead4593a81000c.gif","duration":535.205,"title":"Understanding the Date Lock Feature for Deliveries and Services 🔒","description":"In this video, I explain the date lock feature that allows us to secure delivery or service dates once finalized. When a date is locked, it prevents any changes that could impact the appointment, such as reassigning trucks or modifying delivery details, ensuring our teams can rely on the confirmed schedule. I demonstrate how to lock a delivery by clicking the lock button next to the date and selecting the appropriate truck. Additionally, I highlight that the same locking functionality applies to service requests, allowing us to maintain consistency across our scheduling systems. Please make sure to utilize this feature to protect our schedules and avoid accidental changes."}