{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/4281489ee91d446b959a522dc3a6aedc\" frameborder=\"0\" width=\"1108\" height=\"831\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":831,"width":1108,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":831,"thumbnail_width":1108,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/4281489ee91d446b959a522dc3a6aedc-2cc624437fca3920.gif","duration":293.143,"title":"Tour of Expertise AI Unified Agent Dashboard","description":"This Loom introduces Expertise AI’s new unified dashboard where the website agent and the AI agent now live under one link. Riddhima explains that the Live toggle shows the website agent for customer-facing chat and voice deployment, while the other side shows a separate AI agent that can run the website agent on the user’s behalf and manage tasks like uploading training materials, creating playbooks, and reviewing prior conversations. She also covers integrations for connecting tools such as inbox, calendar, Slack, and CRM, plus knowledge settings for writing style and company info. A schedule tasks area can handle recurring approvals, such as daily summaries of visitor conversations."}