{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/42b4078d2a20433f90e1004ee90552ac\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/42b4078d2a20433f90e1004ee90552ac-f7ede5ddd5cdf359.gif","duration":51.819,"title":"Editing SMS Review Requests for Customer Engagement","description":"In this video, I walk you through how to animate and edit your SMS review requests for our customers. You'll need to log into app.rentflowsolutions.org, navigate to Reputation, then Settings, and finally SMS requests. Here, you can either create a new message or edit an existing one, but remember to keep the Reputation Review link intact to ensure your customers receive the request. For those looking to enhance their requests, I mention the option to include an image, though I advise caution due to data considerations. Please take a moment to review and update your SMS requests accordingly."}