{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/434fc9c54a4847d481baab185c3830e6\" frameborder=\"0\" width=\"1728\" height=\"1296\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1296,"width":1728,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1296,"thumbnail_width":1728,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/434fc9c54a4847d481baab185c3830e6-e6d816fd7b5728d3.gif","duration":243.813,"title":"Submitting Warranty Claims through the Warranty Export Page","description":"In this video, I walk you through the process of submitting warranty claims via our warranty export page. I demonstrate using a specific service call for Stacy Jefferson, where we have a balance of $401.25 for her GE refrigerator and a $336.18 claim for an ASCO dishwasher. I explain how to identify open warranty claims and fill out the necessary fields to ensure successful submission, including the install date and account number. It's important to note that different manufacturers may require different information, so be sure to check those details. I encourage you to work through multiple claims and submit them efficiently, as you can export up to 30 at a time."}